Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help section integrated into our Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed towards resolving any common issue that you might come across, they are written by our support team of skilled techs.

  • Top quality support service

  • Instructional Videos

  • If you prefer to watch how a task is accomplished or how an issue is remedied, rather than just reading about it, then check out our compilation of educational video tutorials. They address many different issues and will help you quickly learn how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 tech support service and include a one–hour support ticket response time guarantee. Our knowledgeable tech support engineers will be at your disposal 24 hours a day and will fix any problem that you could face within less than 1 hour after the helpdesk ticket submission. In most cases, a response will be given to you in less than twenty minutes.