1 hour ticket response
Our team of technicians is committed to supplying swift answers to each of your questions. We will examine your technical support ticket the second it is received and will reply with a solution to your problem within less than one hour after the customer support ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A Topflight Customer Support Service
Our tech support staff members possess huge experience in the cloud hosting services arena and are competent enough to supply a rapid answer to your problem. If, however, the matter at hand is not within the competency of a technician, the trouble ticket will be forwarded to a programmer or system administrator for additional assistance.
An Easy–to–Navigate Help Center Section
Included in the Web Site Control Panel is an easy–to–browse Help Center section, which features different information sources. You can browse through a regularly updated knowledgebase offering web hosting account administration articles and website administration articles, check the instructional video tutorials or examine the F.A.Q. repository.
