Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Warranty

  • Our client assistance team is available 24/7 to respond to every one of your assistance requests. Each ticket you send out to us will be replied to within no more than 60 mins. If your issue requires the assistance of an administrator, we will forward the ticket to the person in charge and will notify you that the problem will soon be resolved.

  • Top quality support service
  • Expert Technical Support Service

  • Our customer assistance crew is going to be on duty for you 24/7 to to respond to all help request tickets that you submit. We offer client help for all software packages that are pre–installed on your web server. These include our custom developed Web Site Control Panel, the chosen Operating System plus the server administration panel (depending on the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • A complete and routinely updated articles base is included in our custom–built Web Site Control Panel. It offers you quick tips about how to carry out all of the essential site control jobs. The Help area offers you thorough how–to articles and reviews and step–by–step video tutorials. You can access the Help section by pressing the Help or Video buttons in the top right side of each Control Panel section.