Q: What exactly does website migration imply and what does it include?
A: The web site migration service that we are offering is free of charge (to a certain extent). We will transfer your web site(s) to our top–of–the–line cloud hosting platform without you having to do anything. We know from personal experience that swapping web hosting providers can lead to lost information and unwanted network downtime. That is why we’ll accomplish all that for you at no cost!We have capable administrators whose sole job is to ensure that your web site functions precisely as it did on your former web hosting platform. Our administrators are well–versed in migrating custom–built websites, as well as websites that are based upon popular web apps such as WordPress and Joomla™.
Q: How long will the web site migration procedure take?
A: While we can’t give you an exact time interval, because there are many factors, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our best to migrate your website within 48 hours, and in some cases – within 24 hours (when the content is not very large).
Q: What details will I be required to give to your Website Migration Department?
A: We do not request any personal info. We will require, though, the login info for your present hosting account as well as the name of the website that you need to move.
Q: My current hosting account has sensitive info inside. How can I rely on you?
Q: Will my website be offline during the transfer?
A: Your website will work exactly like it did before with your old web hosting provider. After we have finished the transfer, your site will be configured to work on our web hosting platform and we will alert you to preview it. If everything is functioning correctly, all you will have to do is update the NS records pertaining to your domain name. Your site will be migrated over to us with no downtime whatsoever.
Q: Will my present web hosting provider know that I’m leaving them?
A: Nah. Apart from your login credentials for the Control Panel, we don’t need anything. We’ll never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you migrate data from?
A: Yup. We support all common Linux–driven web hosting platforms. We do not support Windows–powered hosting platforms, because we don’t provide Windows web hosting services ourselves.We also don’t support proprietary site building and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.